3 Common Issues with QuickBooks (And How to Fix them)

Common issues in QuickBooks
Do you know how to fix these common issues? Image: Flickr

QuickBooks is a vital business tool. It helps businesses manage their money, pay bills, and employees.

The accounting software has become a standard for those who seek a simple means of tracking their business.

You can run it on your business or home computers. Alternatively, you could use the online option.

Small and mid-sized businesses value the tool because it handles several bookkeeping tasks automatically, making it easier to run businesses.

Furthermore, you can customize it to fit your business needs. It’s specifically designed to be adaptable and flexible to a wide array of small businesses.

Nevertheless, the application is somewhat complex. Its complexity implies that its prone to various issues. Here are three common issues you’re likely to face along with how to fix them.

  1. Failure in Revising Data Files

This can be extremely tricky. When you’re upgrading from one version to another, the newer version can at times fail to read the earlier version’s file.

Consequently, you must update the data file.  This typically happens during installation and will need you to have a backup.

However, to avoid any problems with the data file, ensure you run file verification before you uninstall or install the old and new version. Therefore, it’s better you install the new and old version together.

   2.  QuickBooks Runs Slow in Multi-user mode

While this complaint is common, it’s tricky because various reasons could cause the application to run slowly in multi-user mode. The problem occurs mainly because the application has internet updates and background services running frequently.

Depending on your file size, the specifications of your computer hardware, and other factors, the application can slow down considerably.

To remedy this problem, close your company file and exit the application. Ensure you don’t have several applications running. If your company has limited resources, sometimes multi-tasking with numerous applications running could obstruct your user experience.

These reasons include:

  • The size of the data file is too large for efficient handling by the system
  • Three or more users are accessing the same module for instance Accounts Receivable simultaneously
  • The data file is on a slow computer
  • A Network Interface Card (NIC) is defective or slow

Ways to solve this problem include:

  • Limiting the users accessing a module simultaneously
  • Ensuring the storage of the data file is on the fastest machine
  • Substituting the Network Interface Card

For optimal performance, your application or server should share the same computer with the location of your company file.  Other tips for enhancing the application’s performance in multi-user mode include:

  • Ensuring your computer meets the requirement for processor, memory, and disk space as stipulated in the software’s reference guide.
  • Choose a computer that’s not used for other activities or purposes.
  • If you’re printing numerous checks or forms simultaneously it’s advisable to break your print task into groups.
  • Avoid printing a huge report when other users are accessing one company file.

   3.  Connectivity Issues with Data File

Losing connection is another common problem you are likely to face with the software. Depending on the version and network setup, users frequently experience this issue. This problem can arise due to the following reasons:

  • Damaged data file
  • Damaged installation files
  • Lost network connection

To resolve this problem, you may need to reconsider your set-up. For instance, if you share a file over a network, verify the permissions and security on the client and host computers. Also, ensure there’s no firewall blocking access to the anti-virus program or data file.

Final Thoughts

QuickBooks is an important tool for every business using the software. It can save you time in business accounting and running fast reports. However, the application is also very hard, so you will need to learn how to troubleshoot common problems.

Dailey Bookkeeping Services is a Xero Certified Bronze Partner and a QuickBooks Online Certified Advisor, so if we can help you with issues affecting QuickBooks, just give us a call, we would love to help you!  The owner, Jacqueline Dailey is a Certified Public Bookkeeper, an Advanced Certified QuickBooks and QuickBooks Online ProAdvisor, a Sleeter Group Certified QuickBooks Consultant and a Xero Certified Bronze Partner. We work remotely so we can work with any company located in the U.S. If we can help you with this process or provide you with custom reporting, please give us a call. If we cannot help you, we will refer you to someone who can!  Feel free to visit our website at http://www.daileybookkeeping.com.

One thought on “3 Common Issues with QuickBooks (And How to Fix them)

  1. i don’t usually write posts or comments on articles but your blog was so convincing and is written with such diligence i had to praise. great work !

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